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FAQ

Hey you all fellow anime & games statue enthusiasts! We are a small group that shares the same passion as you and in here we will try to address all questions about our partnership products! Below are some quick clarifications to some of the questions we’ve been asked.

1. WHICH COUNTRIES DO YOU SELL & SHIP YOUR PRODUCTS TO?

We are based in Singapore and we sell locally but we do also provide worldwide shipping to the enthusiasts oversea that wants to own these beautiful statues collectibles.

 

2. PAYMENT OPTIONS

We accepts payments currently from Visa, Master, Amex, GooglePay & ApplePay, Paypal, Paynow, Atome & Grabpay

 

3. SHIPPING

As a customer, you have the option to choose the shipping option that works best for you. The option that you choose and the destination of the order determines the cost of your shipping as well as the length of time it will take to get your order. All shipping times are dependent on product availability.

Please note that transit time refers only to the time it takes the carrier from pickup to delivery. Delivery time may vary from the below estimated time depending on customs clearance, delays in the destination country, missed or cancelled dispatches. All shipping options come with tracking for you to keep track of your parcel online.

 

4. CUSTOMS CHARGES

Custom Tax & VAT are based off individual customer country law, G.A.C will not be held liable for any custom tax or vat charged to customer upon receiving parcel.

Customer are advised to check with local authority in regards to this matter before any purchase.

 

5. STOCK AVAILABILITY

We cannot guarantee that every item offered for sale online would actually be shipped right away as inventory can change significantly from day to day. In a rare case, an item may be in stock when you place your order and sold out by the time your order is processed. However, for any item which you place an online order and is found to be sold out at the time of processing, we will inform you by email & remove off the item from your order.

 


 

Well that’s all for now but please keep your questions coming in and we will endeavor to update this FAQ page as soon as we can to answer all queries.

If your questions are not answered in this FAQ, you may contact us.

Love and Peace,
G.A.C Team